Early Adopters Are Great, But They Aren’t Most Customers

Here is an extremely important area for market leaders and vendors to consider: Those lovely early adopters to our markets were a small, unique set and so attracting the next 97% will require some different tools and strategies. Often, I hear market vendors mildly complaining about the type of shopper the market currently has, bemoaning their lack of knowledge about the market and products, which certainly can be frustrating. It often seems to be a case of expecting their shoppers to always resemble those early adopters which they simply will not. However, it doesn’t mean that the newbies can’t become as dedicated and as passionate about buying regional goods from local producers. It just means that everyone needs to pitch in and help identify the characteristics of the shoppers that are coming now and share that knowledge with their vendors. Are vendors still putting up signs with the name and location of their farm? Are all prices posted? Do they welcome new faces and take the time to answer the same question for the hundredth or thousandth time? How about you? Do you welcome shoppers? Step in and answer a question for a vendor when he or she is busy and a customer is standing uncertainly to the side?

(Even this article is focused more on technology startups, but few of the details are useful for grassroots organizations as well.)
Entrepreneur article

104 Fascinating Social Media and Marketing Statistics for 2014 (and 2015)

some of the ones that caught my eye for food organizers:

There are 76 million millennials (born between 1981 and 2000) in the U.S. — 27% of the total population.

63% of millennials say they stay updated on brands through social networks; 51% say social opinions influence their purchase decisions; and 46% “count on social media” when buying online.

37% of marketers say blogs are the most valuable content type for marketing.

Pinterest grabs 41% of the e-commerce traffic compared to Facebook’s 37%. Food is the top category of content on Pinterest with 57% of its user base sharing food-related content

“Interesting content” is one of the top three reasons people follow brands on social media.

17% of marketers plan to increase podcasting efforts this year.

47% of Americans say Facebook is their #1 influencer of purchases.

70% of marketers used Facebook to gain new customers.

104 Fascinating Social Media and Marketing Statistics for 2014 (and 2015).

Food Safety Modernization Act (FSMA) | Farmers Market Coalition

Some extremely important advocacy has been done by NSAC and FMC on the need for more edits to the FSMA in order for family farms and small business producers to be able to survive and thrive. Their recommendations include needed edits to the rules for farmers markets to be able to manage risk and yet to be allowed to encourage innovation to happen. Please read their updates and analysis on the FSMA and get your comments in by December 15.
Food Safety Modernization Act (FSMA) | Farmers Market Coalition.

Food Systems for Healthy Places

Great post by Dr. Morales on some of his current project work, including his perspective on the Indicators for Impacts AFRI-funded project that we both are working on through 2016.
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Food Systems for Healthy Places | BEPHC | Georgia Institute of Technology | Atlanta, GA.

Echoing Green Fellowship

Successful applicants not only present an innovative way of addressing social issues, but also explain why they as individuals have what it takes to succeed. Echoing Green is not a grant-making organization. We are a fellowship program because we believe in the importance of the individual social entrepreneur as well as his/her project. As such, we look at both the applicant and the applicant’s idea.

A successful applicant to the Echoing Green Fellowship not only presents an innovative way of addressing a social issue but also explains why they have what it takes to create change. Download our Selection Criteria Guide and visit echoinggreen.org/apply to learn more about what we look for when we review applications.

Remember, the 2015 Echoing Green Fellowship application opens on Tuesday, December 2, 2014! Make sure you’re ready: download our Short Answer Question Help Guide to start preparing your answers now.

A bittersweet thanks from a market vendor

One of the great market bakers over the last many years in New Orleans wrote the letter below telling of his decision to leave the Tuesday market in New Orleans to his customers via Facebook and his website. (He remains at their Saturday market still.) This vendor is an extremely creative and dedicated artisan and one with diversified marketing and product ideas. Unfortunately in his estimation, the potential for sales are diminishing, especially at the weekday markets. That view is not his alone; it is shared by some other vendors. This is the first comment after his Facebook post and happened to be from another past market baker: “This is sad to hear for me because this is why I had to stop being a farmer’s market baker full time 5 years ago. I miss my CCFM family and wish everyone the best.”

When markets go through this, it can be a painful and messy break up or it can be a mature parting with lessons learned for all. Everyone has to agree to be careful with their language (spoken, written and body) and to be intentionally fair as the weeks and months go on.

I think this letter does a great job not to assign any blame and offers some good starting points for talking this through with shoppers, other vendors and the staff of the market organization. This is a volatile time for markets in New Orleans and the small businesses contained within feel the brunt of that ebb and flow.  I also well remember the pressure of being a market organizer, remembering every minute that good men and women and their families and employees rely on your estimations of the numbers of happy return shoppers, where to find inquisitive new shoppers, devising events that work and don’t detract from sales, outreach and marketing dollars spent well, locations remaining stable, partnerships adding value and so on while trying to calm fears and add excitement among the vendors while you do it.

As a market advocate and a member of this community, I worry along with all of them and show up at every market and event that I can and share information freely to help everyone move forward. Because our purpose in building a community food system is to offer new opportunities that offer sustained value and multiple types of benefits along every step of the chain, and honor the producers who are building this on their backs and with their many talents, supported by the hard work and talent of market and other food system organizers. Let’s all keep momentum moving forward to reduce the quantity of these type of letters.

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25 November 2014

Dear Farmers Market Customers:

It is with a heavy heart that we are announcing our departure from Tuesday’s Crescent City Farmers Market (CCFM). Due to a sustained erosion of sales over the course of the past eights months, and to the unpredictably of future markets, we are forced to withdraw our booth from this cherished market. Our last TUESDAY market will be the 25th of November.

Although Bellegarde Bakery, in its original gestation as “Babcia Kubiak’s Breads”, began at CCFM five years ago, we have found that the current status of public markets in New Orleans is extremely volatile. There is an overwhelming consensus among vendors at CCFM that “business is not what it used to be”: due to the nature of Bellegarde’s craft, and our commitment to quality, we do not have a “product” which we can freeze, store, or transfer once market is over. We make fresh bread, day in and day out, in heat and in cold, on weekends and on holidays, so that our customers can understand the integrity of fresh food.

We are extremely vulnerable—physically and financially—to capricious weather, shopping habits, and other food ‘trends’ that degrade the quality and consistency of farmers markets. Vendors at farmers markets are at the bottom of the proverbial food chain: we do all the sowing and receive little of the harvest. The current food economy of America is such that money, respect, and stability trickle down from celebrity chefs, supermarkets, and restaurants to the bottom of the pool—fishermen, beekeepers, bakers, farmers: the people that actually make food have trouble making a living at their primary venue of sales: the farmers market. Without any institutional or municipal support through grants, press, mentorship, or subsidy, we vendors suffer the modern whims of that most basic human gesture: the eating and sharing food.

By the vendors, for the vendors: it’s a motto we still live by. We have an implacable commitment to rebuilding the edible architecture of New Orleans through grains and breads. We will remain at our SATURDAY booth and you can find us in a litany of retail locations—from Rouses and Whole Foods to St James Cheese and Faubourg Wines. Please follow the “retail” tab on our website, bellegardebakery.com, or call the shop with any questions about where to find our bread. Thank you, sincerely, for your continued support and faith.

Project for Public Spaces | Apply Now for Free Technical Assistance

Is your community working to become more livable and sustainable? Are you running into barriers in achieving these goals?

Project for Public Spaces is excited to announce free technical assistance (through January 9, 2015) to address these challenges. Livability Solutions partners, which include the nation’s leading experts in creating sustainable communities, will lead one- and two-day targeted workshops in communities around the U.S. Communities will learn how to use PPS’ tools or workshop approaches, such as walkability audits, green infrastructure valuation guides, shared use agreements, and community image surveys, that can help achieve goals of enhancing livability, creating lasting economic and environmental improvements, and improving residents’ public and social health. A short report will be prepared for each community following the technical assistance. Eight to ten communities will be selected to receive technical assistance this year.Link to application and more information.

Canadian measurement of local food impact

Received a great report this week from Community Food Centres Canada. These folks “provide resources and a proven approach to partner organizations across Canada to create Community Food Centres that bring people together to grow, cook, share, and advocate for good food.”
Their report has loads of information, including some clear metrics with some of the social (I.e. added connections, added trust) and human benefits (I.e. knowledge gained) as well as metrics for gauging the effectiveness of their projects for the communities that they serve.

+ 93% of community members surveyed report that Community Food Centres are an important source of healthy food.

+ 88% of food skills program participants have increased confidence in making healthy food choices.

+ 90% of food skills program participants report improvements in their mental health.

+ 91% of parents of children in After School Programs say their children showed increased confidence in the kitchen after having participated in the program.

+ 88% of community members surveyed report that they’ve made a new friend since they’ve come to their Community Food Centre.

Download their report here

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Farmers Market Coalition helping SNAP at markets through USDA contract

The Farmers Market Coalition (FMC) has been awarded a USDA contract to assist in improving and expanding the Supplemental Nutrition Assistance Program (SNAP) at farmers markets nationwide.  Through the contract, FMC will collaborate with the USDA Food and Nutrition Service (FNS) to administer $4 million in grants for SNAP programming needs and replacement wireless electronic benefit transfer (EBT) equipment.

Over the next twelve months, FMC will complete the following objectives in collaboration with FNS: (1) establish a process that FNS will use to award support grants to eligible farmers markets, and (2) establish and implement a process to provide replacement SNAP EBT equipment and services to farmers markets and direct-marketing farmers that are operating SNAP programs in situations of hardship.

The funds will be used to provide markets and farmers with various types of support. FNS has identified the most commonly requested types of assistance, in descending order:

  1. Personnel costs to operate farmers markets;
  2. Materials to materials to inform SNAP participants of their ability to use their benefits at farmers markets;
  3. Miscellaneous equipment, such as scrip, and technology infrastructure (wifi hotspots, phone lines, electrical lines, etc.);
  4. Replacement equipment and for existing markets and farmers that are in situations of hardship.

Needs numbered 1, 2, and 3 above will be addressed in the form of support grants for eligible farmers markets, while number 4, the need for replacement equipment, will be addressed separately.  It is expected that of the total $4 million, approximately $3.3 million will be used for support grants, while the remaining $700,000 will be spent on replacement equipment.

FMC is eager to assist USDA FNS in fulfilling their goal of supporting local food systems by expanding access to healthy foods for SNAP participants. FMC Executive Director Jen Cheek shared, “SNAP redemptions at farmers markets have risen dramatically over the past five years, but they still represent a extremely small percentage of total SNAP benefit spending.  This support from USDA will help markets and farmers build strong SNAP programs – getting more fresh, locally farmed food to the Americans who need it most.”

Truth & Transparency: Farm Audits for Producer-Only Integrity | Farmers Market Coalition

An excellent webinar today from Farmers Market Coalition on one of California’s farm audit programs. Impressive how much our low-capacity markets are doing to safeguard their mission and values and to protect producers.

Find the recording here.

Employment with Farmers Market Coalition

Two great 40-hour/wk job postings with Farmers Market Coalition are being offered: an EBT Program Associate and an Education Program Associate. The programs for these positions have enormous potential to become pillars of FMC’s national work for many years to come, so please spread the word to as many corners of the community food system to allow them the opportunity to get the best staff possible. I can personally vouch that this organization has an excellent work environment staffed with dedicated and delightful folks.
Link to FMC website