Summer Dive into Data

As I mentioned in my previous post, I am on my way to Oregon to join the FSLN National Gathering Monday – Thursday this week. While there, I’ll be meeting up with inspiring leaders who can share ideas for how I can better serve the front-line direct marketing producers, market and CSA organizers, and my own FMC team.

On the first leg of this many-phased trip, I read two recent research papers, 1 on farmers markets and 1 on consumer interest in local food, and immediately found some very interesting information I can use in various projects. I’ll share some here in the hope it is also helpful to others.

The first was a research paper by John Metz and Sarah Scherer published in 2021 titled “The Rise and Decline of Farmers Markets in Cincinnati.” This is a great, well-researched paper for anyone wanting to understand the history of that region’s markets, and also for those interested in data on market closure factors in the area.

Methodology

They did site visits, interviewed managers, and recorded data on products sold, businesses location and gathered other information from informal conversations with vendors. They also consulted another unpublished local survey. (Twiss. Green Umbrella 2016)

Market organization

For this study, the researchers defined farmers markets as having 2 or more farmers selling their own goods (using the USDA’s loose definition) and added the stipulations that farmers at these markets must have ¼ acre or more in production for local sale. They also excluded sites that were the actual production site, defining those as farm stands. They defined Saturday markets as different markets than those that had weekday markets operating at the same site, resulting in 37 sites operating 42 different markets.

Numbers

The Greater Cincinnati market grew from 21 in 2004 to 41 in 2012 with a “25 increase in 2005 and a 35% jump between 2009-2010.” The number peaked in 2012 and then fell 17% (n34) by 2018.

From 2005-2018, 42 new markets opened but 25 closed in same period for a 60% reduction.

During the 2005-2018 era, 71% of the closed markets operated 3 or fewer years. In contrast, 1975-1989 era, 32% (n7) of the 22 closed in the first 3 years.

Vendor-Led and Community-Led

The authors classify markets by its decision-makers, with “Farmer-Focused” and “Consumer-Focused” (or, in the language of a report they cite by Gantla/Lev from 2015, Vendor-Led (VL) and Community-Led (CL)*. I prefer the Gantla/Lev language so I’ll use that here).

Metz and Scherer concluded that the founders’ vision for the market created and continued the market’s decision-making structure. That is in line with the Market Eras Research that I have shared and continue to refine.

Among the Vendor Led markets, 11 of 13 were begun by farmers or Extension. The authors define this type as existing to primarily provide farmers with venues to sell produce. The VL markets had fewer vendors than CL markets (a mean of 6.8 vs 19.4) and the only items that were not produce tended to be jams, jellies, relishes, and baked goods prepared by the farmer vendors. Market managers had fewer responsibilities since these markets tended to offer fewer activities and rarely to conduct data collection (sales, visitor counts, or shopper surveys.) None of the VL markets had a website during the period studied.

12 of the 13 were managed by volunteers, often running more than one. So of the 13 markets, there were only 7 managers. Most were over 60.

Among the Community-Led markets, only 2 of the 24 were started by farmers. These markets had slightly varying goals for their existence including providing healthy food to neighbors, helping farmers make a better living, but also included community development goals as well.

These markets had many types of prepared foods and usually had music, and other activities. Half of these markets also had crafts but allowing crafts is also definitely a subcategory among CL markets as the other half did not allow them at all.

Many of these markets did collect sales (7), shopper counts (12), and shoppers surveys (10) at some point in the time period studied although few did it consistently: only 3-5 of the 37 did consistent data collection in the period studied. And only 3 managers reported collecting daily sales data with another 4 estimating sales annually.

13 of 24 of the CL markets were managed by volunteers although 2 of these volunteers did receive a (small) stipend or the market waived the manager’s vendor fee. Of the 11 that received some sort of serious compensation, only 4 were full-time and had other responsibilities besides managing the market. The researchers analyzed that 6 of those 11 received between $17-$23 hour.

20 of the 24 managers were under 60.

All managers for both types identified as white and 31 of 37 as female.

This research’s conclusions as to why the Cincinnati markets closed:

  1. Farmers markets exceeded current consumer demand
  2. The unexamined assumptions and unconscious biases of market operators who were white reduced the markets appeal to Black, Indigenous/Native people, and communities of Color.
  3. New technology in food retailing that encouraged payment options and online shopping was (is) still difficult in farmers markets
  4. Shortage of farmers
  5. Poor management of market

One thing they did NOT find as a cause for closures among this area’s markets was internal competition from other markets. Their analysis suggests that of the markets that they studied, few of those that closed were within the competition range of other markets. They also note that the number of “Tailgate Markets” closing from 1985-2004 was matched by the number of “Non-Tailgate” new markets opening.

Such a valuable report! I appreciate how it was organized and the core data it offers. They cite our Pittsburgh market report from 2019 which is not surprising as the analysis is presented in a similar fashion. Their conclusions also reflect many reports that rely on historic data from farmers market eras and the characteristics of market types –  including the VT report from my colleague Jean Hamilton that they also cite.

Essentially: markets struggle if they are not organized collectively, if they do not fight for farmers to remain at their center, if they cannot keep a consistent, paid management team, and if they do not employ realistic methods to analyze the external and internal factors that impact their existence.

All of that shows the type of deep support we need funders to start to offer market organizations – which means beyond program $$. The program partnerships are extremely welcome but they come with the expectation of a lot of added work that is not always supported. We need funders and policymakers to understand the underlying mission and operations of each organization and form long term partnerships to maintain and expand those. To make that happen, market operators need to share these reports, collect their own and stop hiding the hard work they and their vendors do.

Footnote *Institution-Led is Gantla/Lev’s 3rd category and defined as markets run by larger orgs that do more than operate farmers markets.

Off to Oregon for FSLN retreat, then….

hello strangers! I promise I am back to writing regularly for this blog, now that the mad schedule over the last few years which includes FMC GusNIP TA facilitation structure, responding to the early COVID needs among market operators, the work to help get the World Farmers Market Coalition rolling, and also FMC’s new grants/project work underway and (excellent) staff almost all hired and onboarded.

FMC is hiring an admin position, 2 paid interns, and will likely have one more job posting in the next month.

So if you remember, I am on the road most of the summer, partly because of the hurricane trauma we live under here in New Orleans, and because since FMC is a remote workplace and I can go see and talk to market operators and farmers.

That travel really begins next week with a trip to Oregon for the Food System Leadership Network Vision and Strategy Event. I am excited to be attending this event, as I have long been associated with the Wallace Center both in my consulting for markets and in the support that Wallace Center offered FMC way back in 2006-2008. (The Resource Library and the FAQs on the FMC site were partially built by Wallace Center staff and contractors and were offered to FMC to help get the farmers market-specific website up).

If you will be at the retreat and are a farmers market operator or advocate and want to talk in person, please message me on the Whova app.

And if you are in OH, Chicago, VT, Pittsburgh, or DC and are a farmers market operator or advocate and want to talk in person message me at darwolnik at gmail.

Please add your market or organization name in the subject so I can fish it out of spam!

If I add more locations to my travel, I’ll let you know.

Farmers Markets Need Support to Collect and Use Data

For the past year and a half, I have been attempting to wrangle the last seven years of FMC’s technical assistance around market evaluation (and the last 18 for me) into some sort of timeline and “lessons learned” to present to researchers and partners interested in farmers markets and data.

The process of writing a peer-reviewed paper was new to me and my fellow authors and the entire FMC team soldiered on with me as best they could, cheering me on and adding much needed perspective and edits at different points of the process. After a year and a half of drafting and reviewing, we released the article linked below through the skill of the JAFSCD team, but also because of the support of the USDA/AMS team. I think it should be said as often as possible that the AMS team is firmly dedicated to assisting farmers markets with whatever trends that arise, and in developing programs at USDA that reflect the current conditions of markets in order to increase their ability to support family farmers and harvesters. The evaluation work is just one example of how they have watched developments and offered support where they thought applicable.
The reason for FMC to put effort into this type of academic article is to make sure that researchers see the opportunity to have market operators be part of the process around what data is collected via markets and market vendors, and how it is used. It certainly doesn’t mean that we think that all of the work to collect and clean the data should be shouldered by the markets only or that using the data is their work alone. I hope that is clear in this paper. But we DO think that market work is increasingly focused around managers and vendors making data-driven decisions, and so the way the market team spends its time and how well it analyzes and shares data also has to evolve. That isn’t our choice; that is the result of the world taking a larger interest in regional food and farming, as well as the constant pressure from the retail food sector. Many in that latter group want to cash in on the trust and authenticity we value without holding the same accountability to producers that we have. We have to fight that, and doing it with data is the best way.

Finally, we think there is still much to know about the barriers to embedding data systems for grassroots markets; this paper only covers what we have learned since 2011 and up to the beginning of 2018. Much more is constantly being learned and will be reflected in the TA we offer markets and their partners.

Please email me with comments and questions about the paper and its findings.

Dar

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FMC press release: December 18, 2018 – Collecting data at farmers markets is not a new endeavor. But until recently, the data was largely collected and used by researchers, often to understand the role farmers markets play in the broader food system. Over the last seven years, the Farmers Market Coalition (FMC) – a national nonprofit dedicated to strengthening farmers markets – has partnered with research institutions and market organizations to better understand how market organizations have begun to collect and use data.

While until recently it was rare for market organizations to participate in the collection of their own market-level data, more and more markets have reached out to FMC over the last decade for data collection technical assistance. In 2011, the organization began to identify common characteristics and impacts of market programs, and realized more research into evaluation resources and tools that could be used easily by understaffed market operators was needed.

In a new article published in the Journal of Agriculture, Food Systems, and Community Development (JAFSCD), FMC outlines the industry need behind creating the Farmers Market Metrics (Metrics) program, and a timeline of the steps and partnerships that led to the creation of the tool, as well as best practices uncovered during its development.

Key recommendations include:

Create assigned roles for the market’s data collection team, and choose training materials that set expectations for seasonal staff, volunteers, and interns to maximize time and efficiency.
Prioritize staff support to allow market leaders more time to oversee data collection.
Gain vendors’ trust in the program for sharing and storing sensitive data.
Patience and support from funders and network leaders for each market’s level of capacity and comfort with data collection.
More assistance from funders and network leaders in helping markets select metrics to collect, as well as advancing data collection training for market staff.
The use of tools such as the USDA’s Local Foods Economic Toolkit, coupled with consistent support from academic partners, will encourage market leaders to delve more deeply into economic data and to feel more confident sharing results.

“FMC’s efforts to craft a suitable set of resources and a data management system for high-functioning but low-capacity market organizations has helped many stakeholders understand and share the many positive impacts their partner markets are making,” said FMC Senior Advisor and article author Darlene Wolnik. “But our analysis concludes that there is still foundational work to be done by those stakeholders to aid these organizations in collecting and using data.”

Wolnik continued, “The good news is that market-level data collection yields important information that markets can use to improve operations, share with researchers, communicate impacts to stakeholders, advocate for and promote vendors, and more.”

Cleveland Clinic market

Pics from my visit today to the North Union Farmers Market held at the main campus of Cleveland Clinic. The market staff person told me it is wrapping up its 11th year; how time flies from my first visit the year it opened.

This market is a classic example of the “campus” type so named in the typology of markets that I have written about previously, and once we start to see some data from Metrics and state level data collection efforts, can begin to flesh out these types.

Some time ago, I wrote up a case study on those markets that had used FMSSG funding for focus group research to better understand the perceptions of at-risk and low-income shoppers; while researching that, I saw that this market had used their FMSSG funding to do a Frittata Project with Clinic lap band/bariatric surgery patients to adapt that simple  recipe using different market veggies. I thought it was a great educational activity approach for a hospital campus market to incentivize behavior change. Very situational and intentional which is what I like about the North Union family of markets; each has its own focus and personality. 

“What Works, and Doesn’t, About Farmers Markets? “

The article from the title of this post is linked at the end and focuses on Vermont’s market “saturation” from someone who has been a vendor at some of these markets. There is no question that these very real concerns from vendors must be addressed and addressed soon. However, I think that more attention could be paid to the details and challenges of building new food systems by this author in this piece. The market idea works best when it is designed and actively managed as a community activity that reactivates the town square vibe and rewards its ecological mindset and cannot just be judged for its increase or decrease in sales. And that means everyone must honor the town square role, including competing market vendors.  Let me elaborate:

First, I hope most of us really don’t think we have reached saturation and cannot find a way to bring the 99%-95% of those who don’t yet shop for local food regularly.  I also hope most of us don’t think we can’t encourage more producers to provide it even if it means some different organizing tactics and infrastructure choices. I say let’s dig a little deeper. This includes longtime vendors of markets, many of whom have become comfortable in their spot and with their regular shoppers and as a result, spend less time than they should thinking about newer visitors to markets (notice the lack of prices or details on the farm’s story at many booths as possible indicators) or in assisting in the growth of the market organization once market sales arrive at a sustained level.

A few years back,  I did some early analysis of the VT SNAP token system  and found that the less-than-robust numbers for SNAP use at markets at that point seemed closely related to the extreme low capacity of their market organizations (people are always surprised to hear how there are no year-round full-time market managers in the state and low, LOW pay for seasonal managers), and a need for a suite of market technology and scrip set ups and outreach strategies, depending on the market situation.

Included in that is the necessary redesign of the market manager job, which in the last decade has seen the need for a whole bunch of new skills and to-dos for the market day that keeps them from the deep customer service and the spot analysis that previous generations could do. Yet:

 * In 2011, Vermont market operators reported an average budget line item of less than $1500.00 to pay for market management with most markets reporting between $3,000- $5,000 as a stipend for the manager and no Vermont market reported having a full-time market manager on staff in 2011. In 2010, 59% (37) of reporting markets paid their manager/coordinator, with amounts ranging from $348 to $14,600, with the funds coming primarily from vendors’ stall fees. Of the 37 reporting markets, only 16 markets paid managers/coordinators more than $2,000 for the year.

 The added work of permanent programs requires training and relationship-building with a kaleidoscope of agencies and entities around the market; that training should be invested in both the organization and in the person of the manager. In other words, systems to strategically build these and other programs must be created at the market level and at the network level.

Once established, those systems would free  managers and overworked vendor board members from the stressful work of recreating the same market structure each season and instead, encourage them to plan mid and long term and spend more time with their community which will lead to better outreach and more intuitive interactions.

One of the most obvious indicators of this lack of planning time is the reduction in time in working with or visiting farms or farm leaders. I believe that the move away from markets by some farmers is directly related to their suspicion that some now see them only as a tent and a table,  unable or unwilling to assist them with the development of their business. Another indicator to me of the need for more professional development is the lack of alignment between food hubs and farmers markets that should share the development of vendors businesses even as they have different goals for them.

The capacity of current market vendors has certainly become a storm cloud looming: to understand this issue, data on the number of competing outlets that market vendors now use should be gathered and analyzed. It may be that the issue is not too many markets but too many other outlet types that tax the current vendors. Really, just knowing what each vendor is about and who and how they sell is the goal.

An example of the type of information that could help a market manager is a discussion I once had with a vendor who had stopped selling to chefs after being a favorite for many years. When I came behind the table and sat down at a quiet moment to have him tell me what was up, this is what he said:

You see, what happens is at the Saturday market, Chef (from fancy restaurant; supportive guy) comes by and asks me if I can sell him some of my crop this week; he wants to do a big dinner and give me some publicity. So he tells me to call him first thing Monday morning. I go out to harvest, come in around 10 and call him. They answer and tell me he is running late, but to call back in an hour. In the meantime, the deadline for the Tuesday market is coming and so I call you and tell you I am not sure if I am coming tomorrow but will confirm before the afternoon. (As you know, that market has been a little slow lately as it is this time of year so if I can sell it all to one place quickly I’d prefer it this week.)  I wait an hour and call the chef back; they tell me I just missed him and he is in a waiters meeting but told them to tell me he will call me immediately after. You call me back, I have no answer so I don’t answer when you call. Finally, he calls me, still enthusiastic about the crop but tells me regretfully the numbers for the dinner are lower than expected so he can only buy 1/2 of what he thought. That means I have to drop off 1/2 and could bring a little to the market now. Or should I  call another chef to sell the rest? I still haven’t called you to confirm one way or another, so I finally decide to call you to tell you I am not coming even though I’d have a little to sell; you are not pleased of course.

I finally decided the stress compared to the sales were not worth it.

Now this is only one vendor’s story and there are differing situations of every hue to uncover about each market. The point is to know exactly how each of your small businesses are doing, with which shoppers and with which outlets. And to know the demographics of your area to know how you can add shoppers to that group. That takes time and support from your board and vendors.

Data on number of visitors per market, average sale, length of time the average shopper remains at market, # of vendors they visit, and the number of shoppers per anchor vendor for example should be examined by each established market suffering with a slowdown in sales. Some tendency may be revealed, such as an abundance of longtime shoppers who purchase from a small number of vendors first thing in the morning with too few newer shoppers who roam the market later trying an abundance of items. Or, it may be that events that look robust and fun are actually not helping sales but impairing them and should be curtailed during the busy season. Or, products are not displayed with prices and details in all cases, driving away those uncertain about the protocol at a market to find out the information that shoppers need. And in some cases, the number of products has decreased, especially in number of new products offered each year. Like it or not, shoppers grow tired of making the same items every night and look for inspiration.

At the state level, the passive approach to the design of direct marketing outlets from some states’ leaders seems an issue. (This seems to be more prevalent in states with a strong farmer/activist core but limited state associations). To increase the chance of success, it seems necessary for leaders to become more involved in exploring and understanding the typology of markets and programs in order to help markets use limited resources extremely efficiently. By doing that work,  they will develop a spectrum of interventions that offer local organizers realistic outcomes for those market types and allow for appropriate and attainable growth to be likely.

Of course, I have great faith in the wisdom and earnestness of the Vermont folks and expect that articles like the one below will keep the conversation going on how to strengthen the fabric of their esteemed direct marketing tapestry.

An excerpt from the story:

What would make things easier? How can we improve? These are questions that farmers market boards and individual vendors grapple with as they reconsider nearly every aspect of the market model. Although many farmers are resigned to markets being less moneymaker and more marketing tool, it would be better if they were both. For the farmers markets of Vermont to be sustainable, and lucrative, most of them will need to change.

Overall, it is the consumers — those who have the least at stake and so much to gain — who have the most power over the fate of farmers markets. Consumers decide whether to show up with cash in hand, ready to shell out for their weekly supply of local goods, or merely hang out eating dumplings or cookies made with nonlocal ingredients. They’re the ones who may not show up when it’s raining … unless there’s a Pokémon to find.

Source: What Works, and Doesn’t, About Farmers Markets? | Food + Drink Features | Seven Days | Vermont’s Independent Voice

 

Embrace Difference to Achieve Health Equity

Health equity is gaining prominence in public conversations about community well-being…

…Every community has its own culture and assets on which to build. These can direct efforts to achieve health equity by addressing the avoidable and unjust social, economic and environmental conditions that lead to health inequities. Active Living By Desig (ALBD) considers Community Context to include the residents, location, history, policies, systems and resources and the interplay of these factors. Those various factors have a unique influence on health in each community and must be understood and accounted for at every stage of the healthy community change process. This includes the selection of strategies and the order in which those strategies are implemented. To support this process, ALBD helps communities tailor their approaches using the Community Action Model as a guide through community change.

Source: Embrace Difference to Achieve Health Equity | Joanne Lee | LinkedIn

Can Hospitals Heal?

Read a great report today by The Democracy Collaborative that should be a must read for all food system organizers. It is vital that markets build their capacity to anchor their food systems, and hospital partnerships have evolved tremendously to assist with that. Hospitals can offer space for campus and other  market types, fund incentivizing healthy eating, change their purchasing to offer farmers another sales outlet, conduct research with markets, offer trained health professionals to assist with strategy and outreach and much more.

More on the campus market: this is one of the early types that came from Market Umbrella’s trans•act work; I have continued to use it as a framework when working with new market partners. I think campus markets can work in more cases, but the governance, products and partnerships have to be aligned closely to the goals of the market: So in this example, since the shopping population is usually drawn entirely from inside the campus,there may be a natural ceiling on sales for the vendors. Yet, the well designed campus market may find other ways to incentivize or reward these vendors including offering more exclusives on product offerings, rewarding consistent vendors with reduced fees, putting them first in line for institutional purchases, offering a pre-sold market box to campus members to bolster sales or even allowing those vendors to access the services for free on the day they come to sell at market!

The market may even hire its manager from the campus and should include campus market champions (using Kaiser-Permanente’s early language) on their board. Since the shopping base is more or less a controlled population, projects could focus more on sharing information for the campus and creating a welcoming and attractive respite or reward of hospital work or appointments.

 

The University of Wisconsin Population Health Institute found that over 40 percent of the factors that contribute to the length and quality of life are social and economic; another 30 percent are health behaviors, directly shaped by socio-economic factors; and another 10 percent are related to the physical environment where we live and make day to day choices—again inextricably linked to social and economic realities. Just 10 to 20 percent of what creates health is related to access to care, and the quality of the services received.

Some call this new approach to health “the anchor mission,” meaning that a hospital not only provides charitable and philanthropic support for the community, but begins to re-orient its institutional business practices to benefit the place in which it is based.

Big Data and Little Farmers Markets, Part 3

I used these examples in Part 2 of this series, but wanted to use them again for this post. To review:

Market A (which runs on Saturday morning downtown) is asked by its city to participate in a traffic planning project that will offer recommendations for car-free weekend days in the city center. The city will also review the requirement for parking lots in every new downtown development and possibly recalibrate where parking meters are located. To do this, the city will add driving strips to the areas around the market to count the cars and will monitor the meters and parking lot uses over the weekend. The market is being asked for its farmers to track their driving for all trips to the city and ask shoppers to do Dot Surveys on their driving experiences to the market on the weekend. Public transportation use will be gathered by university students.

Market B is partnering with an agricultural organization and other environmental organizations to measure the level of knowledge and awareness about farming in the greater metropolitan area. For one summer month, the market and other organizations will ask their supporters and farmers to use the hashtag #Junefarminfo on social media to share any news about markets, farm visits, gardening data or any other seasonal agricultural news.

Market C is working with its Main Street stores to understand shopping patterns by gathering data on average sales for credit and debit users. The Chamber of Commerce will also set up observation stations at key intersections to monitor Main Street shopper behavior such as where they congregate.

Market D has a grant with a health care corporation to offer incentives and will ask those voucher users to track their personal health care stats and their purchase and consumption of fresh foods. The users will get digital tools such as cameras to record their meals, voice recorders to record their children’s opinions about the menus (to upload on an online log) with their health stats such as BP, exercise regimen. That data will be compared to the larger Census population.

So all those ideas show how markets and their partners might be able to begin to use the world of Big Data. In those examples, one can see how the market benefits from having data that is (mostly) collected without a lot of work on the market’s part and yet is useful for them and for the larger community that the market also serves.

However, one of the best ways that markets can benefit from Big Data is slightly closer to home and even more useful to the stability and growth of the market itself. That is: to analyze and map the networks that markets foster and maintain, which is also known as network theory.
Network theory is a relatively new science that rose to prominence in the 1980s and 1990s and is about exploring and defining the relationships that a person or a community has and how, through their influence, their behavior is altered. What’s especially exciting about this work is that it combines many disciplines from mathematics to economics to social sciences.

A social network perspective can mean that data about relationships between the individuals can be as useful as the data about individuals themselves. Some people talk about this work in terms of strong ties and weak ties. Strong ties are the close relationships that we use with greater frequency and offer support and weak ties are those acquaintances who offer new information and connect us to other networks. The key is that in order to really understand a network, it is important to analyze the behavior of any member of the network in relation to other members action. This has a lot to do with incentives, which is obviously something markets have a lot of interest in.

From the book Networks, Crowds, and Markets: Reasoning about a Highly Connected World. By David Easley and Jon Kleinberg. Cambridge University Press, 2010. Complete preprint on-line at http://www.cs.cornell.edu/home/kleinber/networks-book/

From the book Networks, Crowds, and Markets: Reasoning about a Highly Connected World.
By David Easley and Jon Kleinberg. Cambridge University Press, 2010.
Complete preprint on-line at http://www.cs.cornell.edu/home/kleinber/networks-book/

From the foodsystemsnetwork.org website

From the foodsystemsnetwork.org website

network analysis

network analysis

I could go on and on about different theories and updates and critiques on these ideas, but the point to make here is this is science that is so very useful to the type of networks that food systems are propagating. Almost all of the work that farmers markets do rely on network theory without directly ascribing to it.

Think about a typical market day: a market could map each vendors booth to understand what people come to each table, using Dot Surveys or intercept surveys. That data could assist the vendor and the market. The market will benefit in knowing which are the anchor vendors of the market, which vendors constantly attract new shoppers, which vendors share shoppers etc. The market could also find out who among their shoppers bring information and ideas into the market and who carrries them out to the larger world from the market. All of this data would be mapped visually and would allow the market to be strategic with its efforts, connecting the appropriate type of shoppers to the vendors, expanding the product list for the shoppers likely to purchase new goods and so on.

Network theory would be quite beneficial to markets in their work to expand the reach to benefit program users and in the use of incentives. Since these market pilots began around 2005/2006, it has been a struggle to understand how to create a regular, return user of markets among those who have many barriers to adding this style of health and civic engagement. Those early markets created campaigns designed to offer the multiple and unique benefits of markets as a reason for benefit program shoppers to spend their few dollars there. Those markets also worked to reduce the barriers whenever possible by working with agencies on providing shuttles, offering activities for children while shopping, and adding non-traditional hours and locations for markets. Those efforts in New York, Arizona, California, Maryland, Massachusetts and Louisiana (among others) were positive but the early results were very small, attracting only a few of the shoppers desired. When the outcomes were analyzed by those organizations, it seemed that a few issues were cropping up again and again:
1. The agency that distributed the news of these market programs didn’t understand markets or did not have a relationship of trust with their clients that encouraged introduction of new ideas or acceptance of advice in changing their habits.
2. The market itself was not ready to welcome new benefit program shoppers- too few items were available or the market was not always welcoming to new shoppers who required extra steps and new payment systems.
3. Targeting the right group of “early adopters” among the large benefit program shopping base was impossible to decipher.
4. Some barriers remained and were too large for markets alone to address (lack of transportation or distance for example).
4. Finding the time for staff to do all of that work.

Over time, markets did their best to address these concerns, which has led to the expansion of these systems into every state and a combined impact in the millions for SNAP purchases at markets alone. The cash incentives assisted a great deal, especially with #2 and #4. However, this work would be made so much easier and the impact so much larger if network theory was applied.
Consider:
Market A is going to add a centralized card processing system and has funds to offer a cash incentive. But how to spend it? And how to prepare the market for the program?

If the market joined forces with a public health agency and a social science research team from a nearby university, it might begin by mapping the networks in that market to understand the strong and weak ties it contains as well as the structural holes in its network. It might find out that its vendors attract few new shoppers regularly or that the market’s staff is not connected to many outside actors in the larger network, thereby reducing the chance for information to flow.
It might also see that younger shoppers are not coming to the market and therefore conclude that focusing its efforts on attracting older benefit program shoppers (especially at first) might be a strategic move. If the market has a great many low-income shoppers using FMNP coupons already, the mapping of those shoppers may offer much data about how the market supports benefit program shoppers already and how it might expand with an audience already at market
The public health agency might do the same mapping for the agencies that are meant to offer the news of the market’s program. That mapping might find certain agencies or centers are better at introducing new ideas or have a population that is aligned already with the market’s demographic and therefore likely to feel welcomed.

As for incentives, what markets and their partners routinely tell me is more money is not always the answer. Not knowing what is expected from the use of the incentives or how to reach the best audience for that incentive is exhausting them or at least, puzzling them.
If markets knew their networks and knew where the holes were, they could use their incentive dollars much more efficiently and run their markets without burning out their staff or partners.
They might offer different incentives for their different locations, based on the barriers or offerings for each location. (They may also offer incentives to their vendors to test out new crops.)
If connectors are seen in large numbers in a market, then a “bring a friend” incentive might be offered, or if the mapping shows a large number of families entering the system in that area, then an incentive for a family level shopping experience may be useful.
One of the most important hypotheses that markets should use in their incentive strategy is how can they create a regular shopper through the use of the incentive. Of course, it is not the only hypothesis for a market; a large flagship market might identify their role as introducing new shoppers to their markets every month and use their funds to do just that. But for many markets with limited staff and small populations in and around the market, a never-ending cycle of new shoppers coming in for a few months and then not returning may not be the most efficient way to spend those dollars or their time. So this is also where network theory could be helpful.
By asking those using their EBT card to tell in detail where and how they heard about the program and by also tracking the number of visits they have after their introduction, we could begin to see which introductions work the best. Or by asking a small group of new EBT shoppers to be members of a long-term shopping focus group to track what happens during their visit (how many vendors they purchase from and how long they stay) and after (see Market D example at the top), we could learn about what EBT shoppers in that area value in their market experience. We may also find out that the market has few long-term return shoppers from the EBT population or we may find out that connectors become easy to spot and therefore they can be rewarded when sharing information on the market’s behalf.
In all of these cases, it will be easier for the staff to know what to do and when to do it if they understand their networks both in and around the market.
And of course, mapping the larger food systems around the markets’ systems would be exciting and could move policy issues to action sooner and allow funding to be increased for initiatives to fill the holes found.

However markets do it, what seems necessary is to know specifically who is using markets and how and why they decided to begin to use them and to whom those folks are connected. Network theory can be the best and widest use of the world of Big Data, especially to accomplish what Farmers Market Coalition has set as their call to action: that markets are for everyone.

Some reading, if you are interested:

http://www.foodsystemnetworks.org

The Tipping Point

Click to access networks-book-ch03.pdf

Click to access 827.full.pdf

Click to access kadushin.pdf

Washington Ag Today talks about farmers markets

These are excellent audio snippets from Colleen Donovan, Washington Small Farms Program Research Coordinator at WSU about some benefits of farmers markets.

Community Impact of Farmers Markets

These are so well crafted that anyone could embed them into their website to show the impact of markets and market farmers, no matter where they are located.

What is most useful about Washington’s work is that it uses the context of organizational capacity to gauge if and how those multiple benefits are being forwarded to shoppers, farmers and the larger community. For reports that offer data without explaining that a volunteer-led effort managed it or that markets are often doing complex projects with part-time labor, I recommend to them that they consider adding it to any future analysis or funder report. The Farmers Market Metrics work we are doing at FMC and University of Wisconsin right now will add that piece into any resources or templates that we design, I promise you that!
In any case, associations in Washington and Michigan are truly the leaders right now in doing excellent analysis and resource development and then spending time sharing as well. (And if it was up to me, I’d give Illinois the rising new star award.)
Colleen did a webinar with FMC in fall of 2013 on the results of this report which is found on FMC’s YouTube site. Yes that is me (talking too low) introducing Colleen:
Link to YT recorded webinar